Privacy Policy
Effective Date: November 1, 2025
At Patio-Supply, your privacy matters to us. Whether you’re visiting our store, browsing Patio-Supply.com, or working with our design team, we’re committed to keeping your personal information secure and using it responsibly.
1. Information We Collect
We collect information in a few different ways:
Information you provide directly:
- When you request a quote, schedule a design consultation, or fill out a form.
- When you create an account or make a purchase.
- When you contact us by phone, email, or through social media.
Information we collect automatically:
- Basic analytics data such as your browser type, device information, pages visited, and time spent on our site.
- Cookies and similar tracking technologies that help us improve our website and marketing.
Information from other sources:
- Publicly available information or data shared by our advertising or analytics partners.
2. How We Use Your Information
We use your information to:
- Provide quotes, fulfill orders, and deliver products or services you request.
- Communicate with you about your account, orders, or design projects.
- Send promotional offers, product updates, or newsletters (only if you’ve opted in).
- Improve our website, inventory planning, and customer experience.
- Protect our business and comply with legal obligations.
3. How We Share Information
We do not sell your personal information.
We may share limited data with:
- Trusted partners who help operate our business (e.g., payment processors, shipping carriers, website analytics).
- Marketing and advertising vendors who help us reach customers more effectively.
- Law enforcement or regulators when required by law or to protect our company and customers from fraud or misuse.
All partners are required to handle your data securely and only for the purposes outlined above.
4. Cookies and Tracking
Our site uses cookies to personalize your experience and analyze website traffic. You can adjust your browser settings to refuse cookies, though some features may not function properly.
5. Your Choices
You can:
- Opt out of marketing emails by clicking “unsubscribe” at the bottom of any message.
- Request a copy of the personal data we hold about you.
- Ask us to delete or correct your information.
To make any of these requests, contact us at info@patio-supply.com.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse. While no system is 100% secure, we continually update our practices to stay current with industry standards.
7. Links to Other Websites
Our website may contain links to third-party sites (such as manufacturer partners or social media). We’re not responsible for the content or privacy practices of those sites, so please review their policies separately.
8. Children’s Privacy
Patio-Supply.com is not directed to children under 13, and we do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will always be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please get in touch with us at:
Patio-Supply
9125 State Route 48
Dayton, Ohio 45458
📧 office@patio-supply.com